Software Quality Assurance - responsible for Sun/Solaris, Apache/Tomcat and Oracle 10 G configuration and application testing.
-Introduced a design changed that improved performance by a factor of 35 for an Exchange, Transfer and Load job
-Assists developers with debugging
-Leadership for up to 4 software product families and 6 testers

Systems Analyst - responsible for project estimation and system design for local telephone service order processing and customer profile systems. 
-Introduced XML based design 

Production Support - of systems for maintaining customer profile information and processing orders for competitive local telephone service. 
-Managed up to 12 people including analysts, software developers, configuration managers and release coordinators. 
-Implemented real time monitoring system that reduced system downtime costs by $1M while coordinating a permanent fix

Managed teams of 3-19 employees and contractors. Responsible for software development for  3 PC, Macintosh and Mainframe software products. Led a development team that built an integrated email and document database software product based on 3 tier client server transaction processing architecture. Developed F77, Microsoft Fortran, Pascal, Assembler and C software. Invented a secure method for Dial SMTP messaging (MS Exchange to SENDMAIL).

• Our software products generated license fees up to $2 million/year and over $60 million/year of processing revenue.
• Planned and implemented of outsourcing legacy system software maintenance and support to an Asian Indian contracting firm.
• Introduced SEI CMM and ISO 9001 process improvements (e.g. prototyping, version control, code reviews, independent Quality Assurance team).

• Performed sales and implementation support for an international electronic mail and document database system for a major pizza franchiser. Implemented 600 international users in 9 months.
• Supported and implemented electronic mail, EDI and value added network services.

Responsible for mainframe and minicomputer software development.

• Lead programmer for an International Order Processing project team of 17 people. Project was delivered on time and on budget. Software generated $150K/month processing revenue.
• Invented multiprocessing technique for a Hotel Reservation system that used a minicomputer front-end communicating to a mainframe host over a wide area network (WAN) that reduced order entry time by 25%.

Bachelor of Engineering Economic Systems, with minors in Management, and Technology Forecasting and Assessment. This degree combined a traditional Industrial Engineering program with a Management program.